Privacy Policy

Privacy Policy

Introduction

Welcome to https://castle-rock-adjustment-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Castle Rock Adjustment Disorder Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://castle-rock-adjustment-disorder-therapy.denvermentalhealthcare.com
  2. Any applications, software, or services provided by us
  3. Interactions between users and our team via emails, calls, texts (SMS), or other communication channels
  4. Links to third-party platforms or services found on our website

Please note that this policy does not cover the privacy practices of external platforms or services, which have their own privacy statements and policies.

Processing Activities

This policy outlines our data handling practices when:

  1. You utilize our applications, services, or products as an authorized user.
  2. You visit our websites that are linked to this Privacy Policy.
  3. You engage with us through communications, including newsletters, emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which may include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and registration data.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Records of financial transactions, including bank account details (where provided).
  4. Purchase Information: Items or services purchased from us, along with associated quantities and pricing.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for analytics and improved user experience.
  6. Location Data: Geolocation data when you use our location-based services (with your consent).
  7. Feedback: Comments, reviews, or responses provided by users to enhance our services.
  8. Social Media Information: User data from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about products viewed, purchased, or interacted with on our platform.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies. Additionally, third parties may share personal data with us in accordance with their privacy policies.

Cookies

Cookies are small text files stored on your device to enhance your experience on our website and provide valuable analytics. Our use of cookies includes:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring the basic functions of our website.
  2. Preference Cookies: Remembering user preferences to personalize content and settings.
  3. Analytics Cookies: Tracking user behavior to analyze trends, perform research, and improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we delete or anonymize it to ensure your privacy.

Security Measures

Castle Rock Adjustment Disorder Therapy implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18 (or a lower age as defined by applicable law). Our services are directed at adults, and we encourage parents or legal guardians to monitor their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask us to delete or remove your personal data.
  • Restriction: Limit our processing of your personal data in specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your personal data based on legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices when exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our Privacy Team at:

Email: contact@castle-rock-adjustment-disorder-therapy.denvermentalhealthcare.com
Address: [Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests, or concerns regarding privacy, data security, or this policy, please contact us using the details provided above.